Shipping & returns

Shipping:

Tecca delivers products in the Republic of Ireland and internationally. Delivery, in Ireland, occurs within 3 working days, provided the item is in stock. Orders over €40 are delivered free of charge. For orders under €40 a delivery charge of €10.00 will be applied. Our delivery partners include An Post and Securispeed. We are following the advice of the HSE, and our teams are taking extra precautions when it comes to delivery.

 

Returns:

Tecca honour the 'Right to Cancel' option for all orders within 14 days of purchase, for any reason, as long as the said items are un-opened and in re-saleable condition. Returns will be processed as store credit.

Due to hygiene reasons, we are also unable to return earphones once the packaging has been opened. 

Refunds cannot be issued on sale items above the value of what was paid. 

If you would like to make a return or cancel your order, please contact us as soon as possible at [email protected] with your name and order reference number. 

We offer a free 1 Year Warranty on all products we sell. Warranty does not apply to goods that have been damaged by or because of the consumer.

If you believe there is a fault with your device you can call in to any of our stores with your name, order reference and/or invoice number or alternatively contact us directly at [email protected], or using our web chat functionality.